March 30, 2018 § Leave a comment
In this post, the focus is on Trust, Transparency, Leadership, Storytelling, and how all these concepts interlink:
Trust and Permission
“We seek out people who tell us stories that resonate, we listen to those stories, and we engage with those people or businesses that delight or reassure or surprise in a positive way. And all of those behaviors are the acts of people, not machines. We embrace the humanity in those around us, particularly as the rest of the world appears to become less human and more cold.“
“Management is almost diametrically opposed to leadership”
Leadership, though, is a whole other game. Leadership puts the leader on the line. No manual, no rule book, no überleader to point the finger at when things go wrong. If you ask someone for the rule book on how to lead, you’re secretly wishing to be a manager.
Leaders are vulnerable, not controlling, and they are racing to the top, taking us to a new place, not to the place of cheap, fast, compliant safety.”
“After trust is earned and your work is seen, only a fraction of it is magical enough to be worth spreading. Again, this magic is the work of the human artist, not the corporate machine. We’re no longer interested in average stuff for average people.”
“the people you seek to lead, the people who are helping to define the next thing and the interesting frontier, these people want your humanity..”
This was all taken from the following: I thought
March 9, 2018 § Leave a comment
For anyone wondering what Mozilla has been like over the years, this video explains a ton. Very similar companies. Very similar cultures.
For anyone inside of Mozilla, this video will resonate strongly.
April 4, 2014 § 2 Comments
A poem…begins as a lump in the throat, a sense of wrong, a homesickness, a lovesickness. It is a reaching-out toward expression; an effort to find fulfillment.
A complete poem is one where an emotion finds the thought and the thought finds the words. Robert Frost letter to Louis Untermeyer (1916).
A Ritual To Read To Each Other
by William Stafford
If you don’t know the kind of person I am
and I don’t know the kind of person you are
a pattern that others made may prevail in the world
and following the wrong god home we may miss our star.
For there is many a small betrayal in the mind,
a shrug that lets the fragile sequence break
sending with shouts the horrible errors of childhood
storming out to play through the broken dyke.
And as elephants parade holding each elephant’s tail,
but if one wanders the circus won’t find the park,
I call it cruel and maybe the root of all cruelty
to know what occurs but not recognize the fact.
And so I appeal to a voice, to something shadowy,
a remote important region in all who talk:
though we could fool each other, we should consider–
lest the parade of our mutual life get lost in the dark.
For it is important that awake people be awake,
or a breaking line may discourage them back to sleep;
the signals we give–yes or no, or maybe–
should be clear: the darkness around us is deep.
by Robert Frost
But the first thing next morning we reflected
If one by one we counted people out
For the least sin, it wouldn’t take us long
To get so we had no one left to live with.
For to be social is to be forgiving.
As we end this week, Mozilla arrives at yet another inflection point in our history. Many have already offered their views and insights on our leadership changes recently. Like Here: Mozilla Is Human
The best I can offer is to try to help everyone remember Mozilla’s roots and to remind everyone that a company builds its culture everyday. Mozilla has always built our culture the way we build our software – open source and transparently (view source).
to Deb Cohen’s Holding Space and Finding My Own
to Reid’s reminder today to “Let’s not waste a good crisis”.
Now is the time to double down on everything that’s great about Mozilla.
Now, more than ever, is the time to show the world WHO Mozilla is, WHY we exist, and HOW we operate. Now is the time to lean in hard.
As Churchill said,“If you are going through hell, keep going”. Or you may prefer Robert Frost version “the best way out is always through”.
I’ll end with more of a list from the top of my head. A running list of the values and behaviors that have created Mozilla’s culture over time: (you can add your own in the comments)
“It’s the People”: People create culture from a shared purpose, values and behaviors. Mozilla creates space for people’s “best of”. This environment in turn attracts more talent and the upward spiral of knowing more, doing more, and being better.
Operating Openly: Minimum Requirements
Leading with Respect
Having an Opinion
Listening for the Best Idea
Learning a lot
Teaching a little
“You’re Right” are 2 very powerful words
Let’s Fix It are 3 words that should follow
Personal Authenticity…it’s ok to be vulnerable. It’s ok to say you don’t know. It’s important to say “we’ll figure it out together”
Capacity and Willingness to Connect with Others Deeply.
Trust requires Transparency
Being an Empathetic Ambivert (as in ambidextrous to both extroverts and introverts)
Showing Up, Digging In, and Being Yourself.
LEADERSHIP is not a title and it’s not management it’s a BEHAVIOR….anyone can exhibit it.
We model courage or cowardice and leadership everyday.
Every time we show up and/or FAIL to show up.
Every time we use our voice.
I’m looking at the Culture when I’m looking at YOU (and your behaviors)
You Are the Culture (in the way you show up)
I am the Culture
We are the Culture
Please turn to the Mozillian next to you…and let’s begin again.
March 1, 2014 § Leave a comment
For anyone who missed this inspiring story of the week. Has all the elements of a great story: A Canadian girl hacker/inventor who took 1st Prize at the annual Google Science Fair. Inspiration for us all…especially our kids.
Last May I posted this of a similar boy in Africa
February 4, 2014 § Leave a comment
Mozilla’s office design embodies our approach to software – open source and collaborative, with a large portion of the office dedicated to serving our larger Mozilla community of volunteers. Snacks and comfortable seating are abundant and our flexible spaces lend themselves to a variety of activities including hackathons, design labs, brownbags, and industry talks each integral to our world class leadership in software development.
One shining example of Mozilla’s open source approach is our newly installed Mozilla Sign (Monument) at the corner of the Embarcadero and Harrison street. More than a sign, it represents our world community in both symbol and structure with its combination of glass (transparency) and steel (strength). Looking closer, you’ll find the etchings of nearly 5,000 contributor names (Mozillians) who help make us…well, “Mozilla”. Ultimately, we hope it serves as a beacon not just for the city of San Francisco but for the current and future participation of our worldwide open source community.
Inside the office, the company recognizes the evolving flexible working environment required by today’s knowledge workers. Collaboration zones are designed to connect flexible teams and their projects. All desks are actually push-button, height-adjustable surfaces, allowing people to work at their own “height number”. There are no executive offices. In their place, there are dozens of conference rooms each outfitted with whiteboards, presentation, and video conferencing capability. Our goal with these spaces is to connect our global Mozillian workforce whether they work from their homes or in one of the dozen Mozilla spaces located across four different continents. Amidst all this collaboration space, we maintain a focus of ensuring privacy (when desired) and noise reduction while maintaining the open office plan. Whether it’s our Buzzi-felt sound absorbing walls and ceilings or private phone booths, we aim to respect each individual’s preferences.
Perhaps the most stunning feature of our famed San Francisco office is our 7th floor roof deck nestled directly underneath the historic Hills Brothers sign with its famous nightly red neon glow. With sweeping views of the Ferry Building, the Oakland bay bridge, Alcatraz, and the Embarcadero walking paths, you’ll often find Mozillian’s camped out on the decks outdoor couches Wi-Fi’ing away in classic California outdoor working style. On other days and weekends, this deck provides the perfect hot spot for Blue Angels, Fireworks, or events like the Americas Cup. Mozilla’s offices are definitely on the short list of San Francisco’s must-visit office spaces.
The Making Of….
<iframe src=”https://air.mozilla.org/monument/video/” width=”640″ height=”380″ frameborder=”0″ allowfullscreen>
August 25, 2013 § 1 Comment
Wins and Losses – they are a dime a dozen
Nobody can judge effort
Effort is between YOU and YOU!
NOW…you have to show that you are a different creature than you were 5 minutes ago….
It means you are pissed off for greatness
Because if you aren’t pissed off for greatness
Then that means you are ok with being mediocre
SO, LET’S DO WHAT WE DO!
July 4, 2013 § Leave a comment
WHY DOGS LIVE LESS THAN HUMAN ? ANSWER OF A 6 YEAR OLD
I found this anonymous story on the web. It speaks a powerful truth….
Being a veterinarian, I had been called to examine a ten-year-old Irish Wolfhound named Belker. The dog’s owners, Ron, his wife Lisa, and their little boy Shane, were all very attached to Belker, and they were hoping for a miracle.
I examined Belker and found he was dying of cancer. I told the family we couldn’t do anything for Belker, and offered to perform the euthanasia procedure for the old dog in their home.
As we made arrangements, Ron and Lisa told me they thought it would be good for six-year-old Shane to observe the procedure. They felt as though Shane might learn something from the experience.
The next day, I felt the familiar catch in my throat as Belker ‘s family surrounded him. Shane seemed so calm, petting the old dog for the last time, that I wondered if he understood what was going on. Within a few minutes, Belker slipped peacefully away.
The little boy seemed to accept Belker’s transition without any difficulty or confusion. We sat together for a while after Belker’s Death, wondering aloud about the sad fact that animal lives are shorter than human lives.
Shane, who had been listening quietly, piped up, ”I know why.”
Startled, we all turned to him. What came out of his mouth next stunned me. I’d never heard a more comforting explanation. It has changed the way I try to live.
He said,”People are born so that they can learn how to live a good life — like loving everybody all the time and being nice, right?”
The Six-year-old continued,
”Well, dogs already know how to do that, so they don’t have to stay as long.”
The moral of the story of a dog’s life?
- Live simply.
- Love generously.
- Care deeply.
- Speak kindly.
- Be loyal.
- Never pretend to be something you’re not.
Remember, if a dog was the teacher you would learn things like:
- When loved ones come home, always run to greet them.
- Never pass up the opportunity to go for a joyride.
- Allow the experience of fresh air and the wind in your face to be pure Ecstasy.
- Take naps; Stretch before rising.
- Run, romp, and play daily.
- Thrive on attention and let people touch you.
- Avoid biting when a simple growl will do.
- If what you want lies buried, dig until you find it.
- When someone is having a bad day, be silent, sit close by, and nuzzle them gently.
On any given day:
- On warm days, stop to lie on your back on the grass.
- On hot days, drink lots of water and lie under a shady tree.
- When you’re happy, dance around and wag your entire body.
- Delight in the simple joy of a long walk.
ENJOY EVERY MOMENT OF EVERY DAY!
April 20, 2013 § Leave a comment
Women, If you want to be powerful, then Act Powerfully. So say other women!
But Where to Start? – One simple start is Body Language. Yes, there’s actually science here. Check it out below:
Amy Cuddy: Body Language Science.
March 24, 2013 § Leave a comment
For those of us tracking the intense debate surrounding Yahoo’s recent “No Working From Home” policy or “WFHgate”, I’d like to add some detailed perspective. Beyond the summary reactions (for and against) and other pontifications, few have double clicked into the details and the realities of the situation based on actual experience, actual tools, and actual “how-to-advice”.
As we all move toward global organizations delivering global products to globally distributed customers, it seems to be a requirement to have a globally distributed workforce all collaborating simultaneously. Extending the argument, requiring this global workforce to all work from an actual office all the time is not consistent with the reality of how most products are built or how most teams work today.
Requiring all employees to come to a physical office everyday must be using logic that assumes that only people who are on the same floor and the same set of workstations are the only ones who are effective at getting stuff done. Yet, we know that face-to-face video conferencing meetings are beginning to outnumber face-to-face same room meetings in many companies.
My experience? If you are more than 50 feet apart, you operate more often than not as if you are 500 feet apart and that’s no different from being 5,000 miles apart. Besides, most of today’s work is being done either on email or your browser (the web) anyway!
Today’s technologies and tools (especially video conferencing) already allows real-time face-to-face meetings and management. Do we really have to mandate having the ability to also touch or smell people in order to manage and lead them? We are no longer requiring our most precious and proprietary systems to be at or under our desks or within reach. We are more than happy to put as much of today’s technologies “in the cloud” as we can and to manage these systems via the web. Shouldn’t our people also be in the cloud?
Therefore, I encourage everyone to not fight distributed teams and rather to learn to embrace them, to manage them, and to lead them. Below is a great detailed slideshare that helps everyone understand today’s working world. I agree with nearly everything in this set of slides below except for the title slide of “Leading Without Seeing” as we have the ability to “See” our teams wherever they are today.