January 28, 2014 § 4 Comments
Listen to Laura Thomson @lxt, Sr Web Engineering Mgr, describe Mozilla’s “MVP” Minimum Viable Bureaucracy. We do this not only in Engineering but everywhere inside Mozilla (especially Finance and Operations).
Best of Quotes from this Minimum Viable Bureaucracy talk:
The basis of any self-organizing system = TRUST
Awesome communication processes require practice
Every project should have a URL
Let subject matter experts emerge (module owner or Benevolent Dictator For Life)
A 1 person = 2 day marathon Prototype + Momentum gets people motivated and makes the PATH clear
Iterate toward greatness
Ruthless murder scope creep “Not in This Iteration”. NO! ….. is a complete sentence.
There is no such thing as a structureless organization (there is somebody at the end of the day organizing “stuff”)
Knowing how to work hard is a skill some people have never learned (especially if they are incredibly smart and have intellectually cruised through life)
In this talk, you’ll hear Laura reference several other current and former thought leaders at Mozilla.
This talk appeared at OSCON 2013 and the slide deck has garnered some attention, but the talk was not recorded, so as per requests, Laura re-delivers it on Air Mozilla as a brownbag.
For more of Laura: http://lanyrd.com/profile/lxt/ < you’ll find all her slide decks here.
Other talks referenced by Laura: John O’Duinn’s “We Are All Remoties” > http://oduinn.com/blog/2012/04/04/we-are-all-remoties/
John Lilly’s Preso on Mozilla and Managing Chaos http://www.slideshare.net/johnolilly/stanford-presentation-on-mozilla-presentation?type=powerpoint
June 25, 2013 § Leave a comment
Communicating Aristotle Style:
1) Ethos – Establish the Who and How of You: Establish your Character and Credibility with the Audience
Ethos is a Greek word meaning “character” that is used to describe the guiding beliefs or ideals that characterize a community, nation, or ideology. The Greeks also used this word to refer to the power of music to influence the listener’s emotions, behaviors, and even morals The word’s use in rhetoric is closely based on the Greek terminology used by Aristotle in his concept of the three artistic proofs.:
2) Pathos – Make an Emotional Connection to your Audience; Make your communication matter to them; Lead them down the path with a compelling story.
Pathos: Greek for “suffering” or “experience;” representing an appeal to the audience’s emotions. Pathos is a communication technique used most often in rhetoric (where it is considered one of the three modes of persuasion, alongside ethos and logos).
Aristotle focused on whom, toward whom, and why stating that “It is not enough to know one or even two of these points; unless we know all three, we shall be unable to arouse anger in anyone. The same is true of the other emotions.”
Emotional appeal can be accomplished in a multitude of ways:
- by a metaphor or story telling, common as a hook,
- by passion in the delivery of the speech or writing, as determined by the audience.
- Language choices matter. Specific words matter. Great writers and storytellers are born from tremendous pathos.
3) Logos – Logic; Make fact based connections explicit from your analysis to conclusions. Persuading by use of reasoning. This was Aristotle’s favorite.
Effectively Communicating was figured out over 2000 years ago……a simple 3 step approach.